Privacy Policy

Last updated: April 2026

At Paush Designs ("we", "us", or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services.

1. Information We Collect

Personal Information: When you create an account, book a consultation, or contact us, we may collect your name, email address, phone number, address, and property details.
Usage Information: We automatically collect information about how you interact with our website and services, including pages visited, time spent, device information, browser type, and IP address.
Design Preferences: Information you provide about your design preferences, budget, room dimensions, and style choices to help us personalise your experience.
Payment Information: When you make payments through our platform, we collect billing information. Payment card details are processed securely by our third-party payment processors.

2. How We Use Your Information

To provide, maintain, and improve our interior design services and platform.
To match you with the most suitable interior designers based on your preferences and requirements.
To communicate with you about your projects, appointments, and service updates.
To send you marketing communications about our services, promotions, and design ideas (you can opt out at any time).
To analyse usage patterns and improve our website, app, and customer experience.
To comply with legal obligations and protect against fraudulent or unauthorised activity.

3. Information Sharing

Interior Designers: We share your project details and contact information with assigned designers to facilitate your project.
Service Partners: We may share relevant information with vendors, manufacturers, and installation partners involved in your project execution.
Analytics Providers: We work with third-party analytics services to understand how our platform is used.
Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
We do not sell your personal information to third parties for their marketing purposes.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse site traffic.
Essential Cookies: Required for the website to function properly, including authentication and security.
Analytics Cookies: Help us understand how visitors interact with our website to improve performance and content.
Marketing Cookies: Used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls.
All payment transactions are processed through PCI-DSS compliant payment processors.
We regularly review and update our security practices to address evolving threats.
While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We encourage you to use strong passwords and keep your account credentials confidential.

6. Your Rights

Access: You have the right to request access to the personal information we hold about you.
Correction: You can update or correct your personal information through your account settings or by contacting us.
Deletion: You may request deletion of your personal information, subject to legal retention requirements.
Opt-out: You can unsubscribe from marketing communications at any time using the link in our emails or by contacting us.
Data Portability: You can request a copy of your data in a commonly used, machine-readable format.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Project-related data is typically retained for the duration of applicable warranty periods.
If you delete your account, we will remove your personal information within 30 days, except where retention is required by law.

8. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or a prominent notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Email: care@livspace.com
Address: Paush Designs, 3rd Floor, Aurbis Business Parks, Outer Ring Rd, Bellandur, Bengaluru, Karnataka 560103